What is Gupshup?
Gupshup is a Conversational Engagement Platform that empowers businesses to engage meaningfully with customers across commerce, marketing, and support use-cases on 30+ channels.
Features of Gupshup
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Conversational Marketing: Empower prospects to converse with you while engaging with their friends through their preferred channel.
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Conversational Commerce: Boost your revenue by selling to the right consumers at the right time, on the channels they prefer to spend time on.
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Conversational Support: Empower your customers to find a resolution to their queries on demand, 24/7, in their preferred language.
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Bot Studio: Craft custom conversational journeys with zero code.
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Agent Assist: Empower your agents to do more by bringing all digital conversations, context, and support actions in a single view.
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Integrations: Leverage over 1000 pre-built integrations and connectors to connect your bots with the system-of-records.
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Conversational AI: Drive AI-powered customer engagement by automating marketing, commerce, and support with advanced multi-lingual chatbots and voice bots across channels.
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Campaign Manager: Plan, optimize, and deliver multi-channel conversational campaigns to maximize engagement, reduce costs, and drive conversions.
How to Use Gupshup
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Create a Conversational Journey: Use Bot Studio to craft custom conversational journeys with zero code.
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Integrate with Your System: Leverage over 1000 pre-built integrations and connectors to connect your bots with the system-of-records.
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Deploy Conversational AI: Drive AI-powered customer engagement by automating marketing, commerce, and support with advanced multi-lingual chatbots and voice bots across channels.
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Manage and Optimize Campaigns: Use Campaign Manager to plan, optimize, and deliver multi-channel conversational campaigns to maximize engagement, reduce costs, and drive conversions.
Pricing of Gupshup
Gupshup offers a variety of pricing plans to suit different business needs. Please contact their sales team for more information.
Helpful Tips for Using Gupshup
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Start with a Clear Goal: Define what you want to achieve with Gupshup, whether it's improving customer engagement, increasing sales, or providing better support.
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Use Pre-Built Templates: Leverage pre-built templates and integrations to get started quickly and easily.
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Monitor and Optimize: Continuously monitor your conversational journeys and campaigns, and optimize them for better performance.
Frequently Asked Questions
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What is Gupshup?: Gupshup is a Conversational Engagement Platform that empowers businesses to engage meaningfully with customers across commerce, marketing, and support use-cases on 30+ channels.
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How does Gupshup work?: Gupshup works by providing a platform for businesses to create custom conversational journeys, integrate with their systems, deploy conversational AI, and manage and optimize campaigns.
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What are the benefits of using Gupshup?: The benefits of using Gupshup include improved customer engagement, increased sales, better support, and enhanced customer experience.
