What is VOC AI?
VOC AI is a unified customer experience management platform that combines customer insights with AI chatbot excellence. It helps businesses understand their customers' needs and preferences, develop better products and services, and provide excellent customer service.
Features of VOC AI
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AI Chatbot: A chatbot powered by OpenAI, trained on your own data to ensure precise responses to questions and prevent misleading answers.
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VOC Analysis: Provides a way for Amazon sellers to understand their customers' needs and preferences in order to develop better products and services.
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Chrome Extension: Offers tools such as Amazon, Shopify Review Downloader & Analyzer.
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VOC AI Market Insight: Provides sales estimator, competitive analysis, product research, and market share analysis to help identify market trends.
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Sentiment Analysis: Helps Amazon sellers comprehend the underlying emotion of the people behind the text and enhance their products and services.
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Competitive Analysis: Allows businesses to know their competitors and themselves, and gain a competitive edge.
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Customer Analytics: Unlocks the power of customer review with VOC AI, the best customer analytics tool for Amazon sellers.
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Product Research: Offers the best Amazon product research tools for successful Amazon FBA winning products.
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Amazon Review Analysis: Dives deep into Amazon customer reviews, providing a one-stop solution for data collection from every channel of Voice Of Customer.
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Social Listening: Covers social media channels like Amazon, TikTok, Facebook, YouTube, and Instagram, listening across all channels to quickly understand market trends and public sentiment.
How to Use VOC AI
- Sign up for a VOC AI account.
- Set up your AI chatbot and VOC analysis tools.
- Use the Chrome extension to access VOC AI tools.
- Analyze your customer reviews and sentiment to understand their needs and preferences.
- Use the insights to develop better products and services.
Pricing
VOC AI offers a free plan, as well as Pro and Custom plans. The Pro plan is the most popular, and it includes features such as AI reply, live chat, multiple channel integration, knowledge base, and basic analytics. The Custom plan is for large-scale businesses and includes all the features of the Pro plan, plus additional customization options.
Helpful Tips
- Use VOC AI to understand your customers' needs and preferences.
- Develop better products and services based on customer insights.
- Provide excellent customer service with the AI chatbot.
- Analyze your customer reviews and sentiment to gain a competitive edge.
Frequently Asked Questions
- What is VOC AI?
- How does VOC AI work?
- What are the features of VOC AI?
- How much does VOC AI cost?
- How can I use VOC AI to improve my business?
