What is Pitch Patterns?
Pitch Patterns is a Quality Control platform that is used by teams that analyse sales and customer service calls to improve close rates and CSAT scores. It is a call centre excellence platform that uses AI analytics to build and improve sales and customer service teams.
Features of Pitch Patterns
Pitch Patterns offers a range of features, including:
- Conversation analysis with Social Skill Markers
- Data Security and GDPR compliance
- Leaderboards and team performance tracking
- Reports and analytics
- Integration with Pipedrive, Salesforce, and other telephony services
How to use Pitch Patterns
Pitch Patterns can be used by various teams, including:
- Growth Leaders: to track team performance and identify areas for improvement
- Quality Control Managers: to monitor and improve call quality
- Sales Team Managers: to coach and train sales teams
- AI Agent Managers: to manage and optimize AI-powered sales and customer service teams
Pricing of Pitch Patterns
The pricing of Pitch Patterns is not explicitly stated, but it offers a demo and a free trial to test its features.
Helpful Tips for using Pitch Patterns
- Use the conversation analysis feature to identify areas for improvement in sales and customer service calls
- Utilize the Social Skill Markers to track and improve agent performance
- Take advantage of the integration with Pipedrive and Salesforce to streamline workflows
- Use the leaderboards and reports to track team performance and identify areas for improvement
Frequently Asked Questions
- What is Pitch Patterns?
- Pitch Patterns is a Quality Control platform that uses AI analytics to improve sales and customer service teams.
- What features does Pitch Patterns offer?
- Pitch Patterns offers conversation analysis, data security and GDPR compliance, leaderboards, reports, and integration with Pipedrive and Salesforce.
- How can I use Pitch Patterns?
- Pitch Patterns can be used by growth leaders, quality control managers, sales team managers, and AI agent managers to track team performance, identify areas for improvement, and coach and train teams.
- Is Pitch Patterns secure and compliant with GDPR?
- Yes, Pitch Patterns is secure and compliant with GDPR regulations.
